Client Contact Co-ordination Volunteer - BRISTOL

Overall purpose of role:

To be the first point of contact for all services for people referred or self-referring for drug and alcohol services.

What you will be doing:

• Responding to enquiries from professionals, partner agencies, families, carers and service users.

What skills and experience are we looking for:

• Experience working with people with substance use and/or mental health.
• Experience taking calls and a professional, calm and confident phone manner.
• Efficient and methodical, task-oriented and enjoy getting a job done well
• General Admin skills.
• Computer literacy
• Shared values with DHI (Self-Direction, Stimulation, Zest for Life and Flexibility .

What we provide:

DHI provides full induction, training opportunities and will cover work-related expenses.