Reach Housing Support Worker

The Role

DHI are recruiting a Housing Support Worker to support clients across B&NES who present with a housing need or are in need of advice regarding their housing.

We are looking for people who can bring creativity and enthusiasm in connecting clients in receiving the support that they require to make positive changes in their lives.

You will be joining an experienced team that works hard to support each other, and to deliver an exceptional service to our clients.

As a Housing Support Worker, you will have the opportunity to work flexibly between home, across B&NES and DHI offices. The role is varied and requires you to work both as part of a team as well as individually.

About You

At DHI we highly value transferable skills and life experience. If you have good organisational skills, can manage relationships, solve problems, and are resilient, adaptable and flexible then we would love to hear from you.

Your background could be from anywhere where you have needed to apply problem solving and motivational skills. Teaching, ex-armed forces, customer service are all examples of just some professions where we believe these transferable skills are often found, or you may have lived experience.

Our Values

We are an award winning charity that challenges social exclusion by supporting people to achieve their potential and our values underpin this.

If you share DHI’s values of flexibility, stimulation, self- direction and zest for life, then we encourage you to apply.

We look forward to exploring these with you during the interview process should you be successful at the shortlisting stage.

What We Offer

We offer on the job support and mentoring within the team for this role, as well as training with regard to housing related topics that are relevant to the post.

As an employee of DHI, you will have also access to our Employee Assistance Programme, our Cycle Scheme, 26 days annual leave/ 31 days (service related), company pension scheme and Charity Worker Discounts.

Next Steps

If you’d like to know more about the role contact: Donna Barnby to arrange an informal discussion on 07775 030922.

How to apply

To apply for this role please provide a CV and covering letter and send to recruitment@dhibath.org.uk by 30 January 2026. Interviews will follow shortly after.

All applicants are required to submit a covering letter that should address the following questions in no more than 500 words maximum.

1. State how you meet the requirements within the Person Specification
2. What do our core values mean to you in relation to this role?

We strongly encourage you to complete our Equality & Diversity monitoring form to help us achieve a diverse workforce. The form does not form part of the selection process. Please also tell us where you saw the post advertised.